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Frequently Asked Questions


  1. How can I get my product sold on your store?
  2. What does "theICSstore" stand for?
  3. How can I get more information on one of your products?
  4. What do I do if my organization is tax exempt and you charged me taxes on my order?

  1. How can I get my product sold on your store?
    Visit our "Contact Us" page and send us message. Please only contact us if your product is relevant to our site. Thank you.

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  2. What does "theICSstore" stand for?
    ICS is the acronym for incident command system. It stands for the Incident Command System store.

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  3. How can I get more information on one of your products?
    Go to the "Contact Us" page and send us a message requesting more information on your Item Number. We will reply to your listed e-mail with more information.

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  4. What do I do if my organization is tax exempt and you charged me taxes on my order?
    Simply go to our contact page and send us your Tax Exempt ID # along with your Order #. We will Refund the amount that you were taxed.

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